This is UserCity

UserCity is the result of several years collaboration with global pharmaceutical companies. It is an innovative user research platform that connects product and service design teams directly with their patients, health care professionals and customers. It also enables employees to share experiences, collaborate across the organisation, and learn from each other in a safe space that demonstrates the benefits of new workplace ideas, design thinking innovation and agile development.

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• Break down silos

  Citizens of UserCity can connect, share and collaborate with each other across the organisation. No more departmental or divisional blocks.

• Leverage human knowledge

  Human intelligence over artificial intelligence. Leverage the knowledge within the organisation by connecting real people across the business and use their input to help build the right thing, in the right way, from the start.

• New channels for new ways of working

  Many traditional forms of communication such as email, cloud storage and video conferencing fall short on providing the nuanced conduits that the new workplace really needs. UserCity has tools that help teams connect and deliver agile workflow..

• Low impact to implement

  UserCity is an enablement layer that allows quick, low cost installation and full control over branding and visual appearance to integrate seamlessly with your existing in-house style and tech platform. Located behind the firewall, existing employee data can be used to enhance the experience.

• Harness the power of agile innovation

  UserCity demonstrates the autonomous working model and employees can collaborate across the organisation, learning from each other in a safe space that helps them understand what agile working is and how they can make it work for them.

• Develop organisational personas

  Base organisational personas on real user insight to accurately reflect real people within the business. UserCity provides powerful tools that help teams develop personas and search for groups of real people within the organisation that match those personas.